Contact us

Contact webcare for City Card help

For questions related to Gemeente Amsterdam, please contact them directly.

Travel related questions & City Card support

For quick answers about the I amsterdam City Card, visit our FAQ page. If you are experiencing issues with your City Card you can contact our support team at citcyard@iamsterdam.com.

For general questions about visiting Amsterdam, our webcare team is available Monday to Friday, 9:00–17:00 (local time) at webcare@iamsterdam.com.

Editorial related questions

Your event on our cultural agenda

Press releases and editorial tips

Partnership and advertising opportunities

Information for press and content creators

Partner related questions

If you’re interested in exploring our partnership options or have questions or ideas about advertising opportunities, please contact us at partner@iamsterdam.com.

If you are interested in becomming a retail supplier for the I amsterdam Store, contact us at retail@iamsterdam.com.

Living related questions

For assistance with relocating to Amsterdam and official matters such as BSN registration, please contact IN Amsterdam at welcome@amsterdam.nl.